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Meet the People Behind the Connection

From field technicians and network leaders to local dealers and support teams, Xplore is powered by Canadians who know rural & small-town life — because it’s where they live.

It all starts with team members like Joel, who helps expand and maintain Xplore’s network across Ontario — from backroads to main streets. And when the workday ends, he heads home to his family’s maple farm, powered by Xplore Internet.

Joel’s story reflects something true across Xplore: the people building the network are the same people who rely on it at home, at work, and in their communities.

We’re neighbours, connecting the communities where we live.

Truly local. At your service.

With Xplore, there’s always someone nearby - ready to answer the phone, climb a tower, or show up at your door when you need help.

This local presence means help is never far away - and service is delivered by people that know and care about the community.

Local People. Real Impact.

Across Canada, Xplore teams and dealers are local heroes - bringing faster, more reliable Internet to communities that have historically been underserved.

From Xplore Dealer, Arthur Taillon supporting customers across Ontario and Quebec, to northern Manitoba communities gaining better access to education and healthcare, Xplore Internet helps rural communities stay connected and move forward.

Supporting Local Business

Choosing Xplore means supporting local businesses and the people who work alongside them.

Authorized Xplore dealers like Troy from Cumberland Satellite in Atlantic Canada play an important role in connecting homes and giving back through community events and sponsorships. At the same time, Xplore’s own employees work behind the scenes — monitoring, upgrading, and maintaining the network 24/7.

Together, they help create jobs and strengthen rural economies.

Stories from Our Communities

The team from Authorized Xplore Dealer, DOT Communications

Xplore Dealer, Ingo is Keeping Kawartha Lakes Safe and Connected to the Internet

Volunteer firefighter and DOT Communications Owner, Ingo says that people have been really excited about Xplore’s new Wireless Home Internet service with download speeds up to 500 Mbps.1

“I’ve had people come to our booth at the Cottage Life show and say “wow, thank you,” “it’s lifesaving” or things like, “I'd lose my job if I didn't have it."

Xplore Employee Joel Smith and his Family

This Xplore Employee Lives the “Sweet Life” on his Family’s Maple Farm

Joel Smith helps build and maintain Xplore’s network across Ontario — and relies on it every day at his family’s maple farm in Lanark Highlands. From climbing towers to tapping trees, Joel’s story shows what makes Xplore different: the people building rural Internet are the same people who depend on it at home, at work, and in their communities.

Xplore Employee  Josh Dobbie, Field Operations Technician - Building a Faster Internet Network

Josh Dobbie — A Day in the Life of a Field Operations Technician

As a Field Operations Technician, Josh Dobbie is part of the boots‑on‑the‑ground team keeping Xplore’s rural Internet network running. From building and maintaining towers to responding when service is needed most, Josh takes pride in knowing his work helps keep communities connected — including his own rural home, where he’s also an Xplore customer.

Authorized Xplore Dealer, Derek at his trade show booth

From Dial-Up Dreams to Ultra-Fast Internet Reality: Derek’s Story

Picture this: a world where you’re greeted with a wave, where days roll a bit slower, and everyone supports each other. This isn’t just a fond memory of the past; it’s everyday life in Cobourg, Ontario – especially if you’ve met Derek from United Wireless, our Authorized Xplore Dealer.

Find the best Internet plans available at your home!