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Meet the People Behind the Connection

It starts with team members like Joel, who build and maintain Xplore’s network across Ontario, from backroads to main streets. It’s installed by neighbours like Ingo, who brings that connection right to your door.

And it’s supported by 100% Canadian based support - people like Sarah, from our Cornwall office, who picks up your calls.

And when the workday ends, you’ll find them right alongside you: on the family farm, out fishing, or at home on video game night.

Joel, Ingo and Sarah reflect something true across Xplore: the people building, installing and supporting the network are the same people who rely on it at home, at work and in their communities.

Truly local. At your service.

With Xplore, there’s always someone nearby - ready to answer the phone, climb a tower, or show up at your door when you need help.

This local presence means help is never far away - and service is delivered by people that know and care about the community.

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Local People. Real Impact.

Across Canada, Xplore teams and dealers are local heroes - bringing faster, more reliable Internet to communities that have historically been underserved.

From Xplore Dealer, Arthur Taillon supporting customers across Ontario and Quebec, to northern Manitoba communities gaining better access to education and healthcare, Xplore Internet helps rural communities stay connected and move forward.

Supporting Local Business

Choosing Xplore means supporting local businesses and the people who work alongside them.

Authorized Xplore dealers like Troy from Cumberland Satellite in Atlantic Canada play an important role in connecting homes and giving back through community events and sponsorships. At the same time, Xplore’s own employees work behind the scenes — monitoring, upgrading, and maintaining the network 24/7.

Together, they help create jobs and strengthen rural economies.
 

Stories from Our Communities

Meet the neighbours who pick up.

When you call Xplore, you get 100% Canadian-based support from real people who live in the community. At our Cornwall office, that includes Sarah and her dad, Joseph, who both work in customer care, along with other families who’ve made Xplore a place to work together. Meet the neighbours who pick up.

The team from Authorized Xplore Dealer, DOT Communications

Xplore Dealer, Ingo is Keeping Kawartha Lakes Safe and Connected to the Internet

Volunteer firefighter and DOT Communications Owner, Ingo says that people have been really excited about Xplore’s new Wireless Home Internet service with download speeds up to 500 Mbps.1

“I’ve had people come to our booth at the Cottage Life show and say “wow, thank you,” “it’s lifesaving” or things like, “I'd lose my job if I didn't have it."

Xplore Employee Joel Smith and his Family

This Xplore Employee Lives the “Sweet Life” on his Family’s Maple Farm

Joel Smith helps build and maintain Xplore’s network across Ontario — and relies on it every day at his family’s maple farm in Lanark Highlands. From climbing towers to tapping trees, Joel’s story shows what makes Xplore different: the people building rural Internet are the same people who depend on it at home, at work, and in their communities.

Xplore Employee  Josh Dobbie, Field Operations Technician - Building a Faster Internet Network

Josh Dobbie - A Day in the Life of a Field Operations Technician

As a Field Operations Technician, Josh Dobbie is part of the boots‑on‑the‑ground team keeping Xplore’s rural Internet network running. From building and maintaining towers to responding when service is needed most, Josh takes pride in knowing his work helps keep communities connected — including his own rural home, where he’s also an Xplore customer.

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