About Xplore’s 30 day Money Back Guarantee

Xplore high-speed Internet service includes a 30-day money-back guarantee. If you are dissatisfied with your service for any reason, you will receive a refund of the fees paid for internet if you cancel your subscription within 30 days of activation. To cancel your service, contact Xplore’s Customer Care Centre at 1-866-841-6001.

Xplore will refund any fees paid to Xplore for the first 30 days of Internet service only. This refund does not apply to equipment costs, installation charges (whether standard or enhanced), additional devices such as routers, or any other services or promotions offered by Xplore, its Dealers, or Installers.

Click here for further information on what is typically included as part of a standard installation.