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Moving? Here’s How to Set Up Your Internet Service

Whether you’re transferring your existing service or switching to a new provider, here’s how to navigate the process seamlessly.

Family Unpacking Boxes

Locate the Best Internet Providers Near You

Before making any decisions, find out which Internet providers operate in your new area. Keep in mind that availability can vary by postal code or neighborhood, so it’s essential to check specific addresses rather than general town names. Use Xplore’s Check Availability Tool.

Family Moving Boxes

Choose Whether to Transfer or Sign Up

Once you know your options, decide whether to transfer your current Internet service or sign up with a new provider. If your current provider serves your new address, transferring service is straightforward.

Are you an Xplore customer?
Visit our Moving With Xplore customer support article or call 1-866-841-6001 and our friendly representatives will guide you through the process.

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Pack Your Equipment

If you’re transferring service, we’ll provide instructions for returning or moving any equipment. Make sure to pack your existing equipment carefully if you’re taking it to your new home.

Friendly Xplore Technician in rural Canada installing fast internet

Setting Up Service with A New Provider

Follow their instructions for installation and equipment setup. Consider the best spot in your new home for your modem and router to ensure optimal coverage.

Family and Kids Moving

Pro Tips

  • Plan Ahead: Start the process a few weeks before your move-in date to avoid any service gaps.

Why Choose Xplore for Your Move?

Reliable High-Speed Internet

At Xplore, we understand that having a reliable Internet connection is essential for both work and leisure. Our world-class 100% fiber and wireless networks ensure that you get the speed and reliability you need.

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Unlimited Data

With Xplore, you’ll always enjoy unlimited data usage. Stream, game, work, and connect with family and friends without any restrictions. It’s one less thing to worry about during your move.

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Hassle-Free Professional Install

Our local technicians are your new neighbors and will work with you to find a convenient time for installation at your new home. Just call at 1-866-841-6001, and we’ll take care of the rest.

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Canadian-Based Support

Our Canadian-based tech support team is available around the clock to assist you and there will always be a local technical expert for a home visit if you need it.

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Enter your new home's address to find Internet packages available

How to Get Started

  1. Contact Us: Give us a call at 1-877-605-3106. Our friendly representatives will guide you through the process and schedule an installation appointment.
  2. Choose Your Plan: Explore our variety of high-speed Internet plans. Whether you need basic connectivity or ultra-fast speeds, we have options to suit your needs.
  3. Enjoy Your New Home: Once your Xplore service is set up, you can start enjoying all the benefits of a reliable Internet connection to connect all your devices. Stream your favorite shows, work from home, and stay connected with loved ones – all without missing a beat.

Remember, at Xplore, we’re not just an Internet provider; we’re your partner in staying connected. Let us make your move a little easier – choose Xplore and move to better Internet.


Enter your new home's address to find Internet packages available