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34 support articles found for metro loop:
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Metro Loop DNS Servers
If you have a static IP address or dedicated Enterprise/Wholesale Internet from Metro Loop the following DNS servers may be used for domain name resolution: 104.37.64.200 (rdns1.metroloop.net) 104.37.64.201 (rdns2.metroloop.net)Metro Loop DNS servers will only respond to…
www.xplore.ca/support/internet/metro-loop-dns-servers/Metro Loop Billing Method
Metro Loop customers receive their monthly bill electronically by default. If you would like to receive your bill in an accessible format, or by mail, please contact us at 1-877-741-5806.
www.xplore.ca/support/billing-account/metro-loop-billing-method/Metro Loop Tax Exemptions
If you're eligible for tax exemptions as a First Nations person or band under the Indian Act, or by way of Diplomatic Letter you may complete this form to have the applicable taxes on your Metro Loop bill automatically adjusted. …
www.xplore.ca/support/billing-account/metro-loop-tax-exemptions/Metro Loop Parental Controls
The Metro Loop TV system allows you to set separate PINs for both Parental controls and Purchases via the Settings option in the Main Menu MENU . You are able to lock out specific channels (Edit Locked), set ratings thresholds for …
www.xplore.ca/support/meto-loop-tv/metro-loop-parental-controls/Metro Loop Closed Captions
Method 1 Closed captions can be toggled using the POUND (#) button on the remote, just below the number 9 of the number pad. When you press the button, a pop-up message will appear towards the bottom-right of the screen indicating the current…
www.xplore.ca/support/meto-loop-tv/metro-loop-closed-captions/Metro Loop Blocked Ports
The following ports are blocked for outbound traffic with all dynamic IP addresses. 25 - SMTP 137 - NetBIOS Name Service 138 - NetBIOS Datagram Service 139 - NetBIOS Session Service 445 - Microsoft Directory Service (Windows file sharing, SMB/Samba) For more information on…
www.xplore.ca/support/internet/metro-loop-blocked-ports/Metro Loop TV Support
Have questions about billing or account management? Check out our support page to find all the answers you need! Read more:
www.xplore.ca/support/meto-loop-tv/Metro Loop Setting up Voicemail
Voicemail is accessible from any phone in your home by pressing *86 or *98 from a handset. The Voicemail menu tree below shows the most common items you’ll use. At any time you’re not listening to a message, you can press t…
www.xplore.ca/support/home-phone/metro-loop-setting-up-voicemail/Metro Loop - No Internet Service
If you are having problems connecting to the Internet please use the steps below to restore your Internet connection.
www.xplore.ca/support/internet/metro-loop-no-internet-service/Metro Loop Temporary Service Suspensions
If you plan to travel or be away from your residence for an extended period of time you may wish to temporarily suspend all or some of your Metro Loop services.
www.xplore.ca/support/billing-account/metro-loop-temporary-service-suspensions/Metro Loop - No Telephone Service
If you are having problems with your telephone service and have no dial tone, please try the steps below.
www.xplore.ca/support/home-phone/metro-loop-no-telephone-service/Metro Loop - TV Video Tutorials
If you are looking for help using Metro Loop TV services and features to their fullest, you may want to refer to our Metro Loop IPTV Video Tutorial available within our TV service's Video On Demand content. To view the…
www.xplore.ca/support/meto-loop-tv/tv-video-tutorials/