Xplore will leverage JUPITERTM 3, which is expected to be the world’s largest commercial communications satellite when it launches in the first half of 2023, to provide an improved Internet experience to rural Canadians.
Xplore is working tirelessly to expand our 100% pure fibre and 5G wireless Home Internet services to rural communities across Canada. Until we’re able to bring these technologies to some of the hard-to-reach rural communities, we’re launching next-generation satellite technology, JUPITERTM 3, to provide these areas with an improved Internet experience.
The JUPITER™ 3 Ultra High Density satellite will double Xplore’s existing capacities. This means packages with up to 4 times higher speeds1, large data buckets and improved service.
Xplore is committed to stand by you and your community wherever you are. Our local professional technicians will install the equipment and our 24/7, Canadian-based technical support staff will be ready to answer any of your questions.
If you are an existing Xplore satellite internet user, you will be the first to know about the new packages and also take advantage of special offers and incentives at launch.
On launch, you will be able to choose between new Satellite packages with great value at very competitive prices. And you won’t have to pay a fortune for the hardware!
As Canada’s Fibre & 5G broadband company for rural living, Xplore is consistently working with trusted technology partners to bring the latest Internet technologies to rural Canadian communities. Until we can expand Fibre and wireless home Internet to some of the harder-to-reach areas, we have committed to improving our Satellite Internet service by booking capacity in the new JUPITER™ 3 Satellite.
JUPITER™ 3 is geo-synchronous satellite, which means it stays in orbit far away from earth and covers a large area. JUPITER™ 3 is going to be the largest commercial GEO satellite in the world, with a total capacity higher than the previous JUPITER™ satellites combined. Xplore’s booked capacity for Canadian customers makes for the single largest reservation of bandwidth from this satellite.
Xplore is choosing a low impact solution in GEO technology. It is a proven technology that allows us to offer cost effective Internet service to more areas in Canada as we work on ultimately covering these areas with superior Fibre & 5G connections.
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JUPITER™ 3 is expected to be the world’s largest commercial communications satellite when it launches in the first half of 2023. Xplore will leverage JUPITER™ 3 to expand our satellite Internet capacity across Canada, bringing download speeds up to 100 Mbps¹ for consumers outside the reach of LTE and fibre.
The target date for availability of Internet service powered by JUPITER™ 3 is the Summer of 2023.
It will be available in most of the country; however, specific coverage will be announced in 2023.
Speeds up to 100Mbps download and 10 Mbps upload¹. Speeds will vary by region and will be announced in 2023.
Internet packages powered by JUPITER™ 3 will offer great value at a very competitive price. Pricing will be advertised in 2023.
Our new Internet packages powered by JUPITER™ 3 will have a large data buckets included and customers will have the option to buy additional data via top-ups or pay per usage (usage based billing).
Yes. The new platform requires new equipment (antenna and modem). Customers will not pay any upfront equipment costs.
Yes. There will be fee to move to the new platform. Details will be announced in 2023.
Yes. High speed packages up to 100 Mbps¹ will satisfy most of our customers’ working and streaming needs.
No need to self-install! A qualified local technician will complete the install for you.
New customers will sign a 1-year contract. Current customers will maintain their contractual status and no contract extension is required.
Internet packages powered by JUPITER™ 3 will offer great value at very competitive prices. Specific monthly pricing and equipment cost will be available in 2023.
Xplore will offer both router and a Wi-Fi mesh solution to ensure our customers get the best possible experience.
JUPITER™ 3 will support service plans with download speeds of up to 100 Mbps¹ . The customer experience will improve for both existing and new Xplore customers. Satellite service plans powered by JUPITER™ 3 will satisfy most connectivity needs, like browsing, video streaming and video calls, at a competitive price. There is no need to pay upfront for the hardware. We will also offer a variety of plans with flexible monthly fees to suit our customers’ needs.
All customers within the JUPITER™ 3 footprint (Install /Conversion fee may apply).
Yes, existing customers will have priority to get service in the new platform.
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1. Speeds up to 100 Mbps available in select areas. Speeds also vary based on your technical configuration, traffic, servers, and other factors. Traffic management policy applies, see xplore.ca/policies.
2. A conversion or install fee may apply. © 2022 Xplore Inc. “Xplore” is a trade-mark of Xplore Inc. “JUPITER” is a trademark of Hughes Network Systems, LLC.