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34 support articles found for metro loop:
Showing 13–24 of 34
Metro Loop Connecting a Wired Device
If you are connecting a new wired device to the wireless router we provided, please follow the following steps to establish a connection.
www.xplore.ca/support/internet/metro-loop-connecting-a-wired-device/Metro Loop Full TV User Guide
With this link you can download the complete TV user guide.
www.xplore.ca/support/meto-loop-tv/metro-loop-full-tv-user-guide/Metro Loop - Creating and Viewing Favourites
Viewing Favourites Favourites make it easy to group commonly viewed channels together for easy switching. Your set top box comes with some pre-set Favourites lists, which you can view by pressing the Favourites Button and selecting the list. In addition, w…
www.xplore.ca/support/meto-loop-tv/metro-loop-creating-and-viewing-favourites/Metro Loop VMI (Voice Mail Indicator)
If you have a VMI (Voice Mail Indicator) light or stutter tone that appears to be "stuck" with the indicator in place yet there are no messages, a quick fix is to leave a message and clear it.
www.xplore.ca/support/home-phone/metro-loop-vmi-voice-mail-indicator/Metro Loop Setting up Call Forwarding
To forward calls from your phone line to an alternate destination phone number, do the following: From your home phone, dial *31*[number], where [number] is the phone number you want calls forwarded to including the country code. For example: *31*19056678945 will forward c…
www.xplore.ca/support/home-phone/metro-loop-setting-up-call-forwarding/Metro Loop Internet Traffic Manipulation and Throttling
Metro Loop does not manipulate or throttle **ANY** customer Internet traffic beyond your subscribed Internet service speed. For further clarity, Metro Loop has not installed or possess any deep packet inspection traffic manipulation or throttling hardware. We believe the Internet shoul…
www.xplore.ca/support/internet/metro-loop-internet-traffic-manipulation-and-throttling/Metro Loop Accessing Video ON Demand (VOD)
Metro Loop Video On Demand (VOD) can be accessed by pressing the On Demand button on the remote. You will be presented with a list of channels and networks that are offering VOD content, which is available based on your…
www.xplore.ca/support/meto-loop-tv/metro-loop-accessing-video-on-demand-vod/Metro Loop - Apps, Weather and What's Hot
Apps Your set top boxes come with a small compliment of built-in applications, including Weather, some games and the ‘What’s Hot’ app. All applications are accessible by selecting Menu > Apps, or when watching a program, the Yellow Context Butto…
www.xplore.ca/support/meto-loop-tv/metro-loop-apps-weather-and-whats-hot/Metro Loop - Restart TV and Live Navigation
Restart TV allows you to go back to the start of any program you come across, even if the program is already halfway done. Because all programs are saved from their start, you can rewind, and skip through a show…
www.xplore.ca/support/meto-loop-tv/metro-loop-restart-tv-and-live-navigation/Metro Loop - No Signal on your Television
Below you can find the steps to help troubleshoot no signal on your television for your Metro Loop set top box.
www.xplore.ca/support/meto-loop-tv/metro-loop-no-signal-on-your-television/Information for former Metro Loop Customers
On December 14th, 2020, Xplore acquired Octdotus Inc., now operating as Metro Loop. On December 6th, 2022, Xplore will start to welcome Metro Loop customers to our Xplore family. As we complete this transition, Xplore is pleased…
www.xplore.ca/support/internet/information-for-former-metroloop-customers/Metro Loop - Blocking Outgoing Caller ID
To disable your caller ID for a single outgoing call, pick up the handset and dial *67. You will hear a voice prompt saying ‘Caller ID Blocking is Enabled’. Hang up and dial the desired number. You need to dial *67 before eve…
www.xplore.ca/support/home-phone/blocking-outgoing-caller-id/