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Managing Your Data

When you get online with Xplore, you’re using data for all of your online activities. Uploading, downloading, chatting, streaming and browsing uses data. Each Xplore package has data included, and many of our packages have options for getting more data quickly and easily if you ever need it.

Follow these six tips to help you manage your data and make the most out of your online experience.

1. Use the Xplore Usage Tracker to stay on top of your data usage

Checking the Usage Tracker periodically will help you stay on top of any daily or monthly data that you use. Log in to MyXplore to check the Usage Tracker at any time.

2. Be aware of peer-to-peer programs

Peer-to-peer (P2P) services can eat up a lot of your data, even when you’re not using it. If you or members of your household use P2P services, make sure that the programs are closed when they’re not in use, or use the settings to minimize the upload speed limits.

3. Invest in a good anti-virus and anti-spyware program

Spyware and viruses can significantly slow down your Internet speed and use up your data. Investing in a good anti-virus and anti-spyware program can prevent computer slowdowns and also prevent viruses that can cause unintentional data use. Xplore offers the Xplore Internet Security Suite to help you stay safe when you're online.

4. Keep track of your household’s usage

You might be competing for data with members of your very own household and not even know it. If you have kids who love to play games online or do a lot of downloading, educate them on how their actions affect your Internet service and data.

Xplore has several articles to help with this education. Try some of these to get started:

Search our Support section for more articles, or send us an email at support@xplore.ca.

5. Keep attachment sizes to a minimum

Sending emails with large files or photos attached can use up data quickly. Try using a service such as Facebook or Flickr to upload and minimize the size of a picture, then send a link to the picture in your email. This process can use less data and help share the picture with many people at once.

6. Check your Wi-Fi network’s security settings

If your modem is hooked up to a router in your home and you have a Wi-Fi network-enabled, make sure the network is password-protected with its strongest available setting, such as WPA-PSK, so your neighbours or passers-by can’t use your Xplore service as well.