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Step 1 – Begin the upgrade for XISS

You will automatically receive a pop-up from the XISS application when your upgrade is available (shown below). Click on the Upgrade button in this pop-up to start the upgrade process.

XISS Upgrade screenshot

Step 2 – Download the upgrade and start the upgrade process

XISS will begin downloading the upgrade package and start the upgrade process. The upgrade process may take a few minutes to complete.

Upgrading in process screenshot

While Xplore will provide you with fast, reliable Internet service, making sure your computer is running securely and efficiently plays a big part in your online experience.

Step 3 – The XISS upgrade will install

Once the upgrade has been downloaded, XISS will install the upgrade. A window will display the progress of the installation.

XISS install screenshot

Step 4 – Finish the installation

When XISS has finished installing the upgrade, click Close to finish the upgrade process. You have successfully upgraded XISS.

XISS Install Finished screenshot

You now have the latest version of XISS – your XISS application should look like this:

Computer is Protected screenshot

If you have trouble with the upgrade process at any time, please contact us for assistance.