LOCAL 10-DIGIT DIALING COMING SOON

Starting April 1, 2023, local 10-digit dialing will be introduced in Newfoundland & Labrador (709 area code), northern Ontario (807 area code) and the three exchanges of Yellowknife (including Dettah), Behchokǫ̀, and Whatì (867 area code). Residents will need to dial 10 digits – the area code followed by the seven-digit phone number – for all local calls. The introduction of 10-digit dialing is the result of a decision by the Canadian Radio-television and Telecommunications Commission (CRTC).

For more information, please visit dial10.ca.

Starting April 1, 2023
Businesses and consumers can start dialing the area code followed by the 7-digit phone number for local calls. If the area code is not dialed, the caller may hear a reminder message before the call is completed.

Starting May 31, 2023
Ten-digit dialing will be mandatory: businesses and consumers will have to dial the area code followed by the 7-digit number for all local calls. If the 10-digit number is not dialed, the call will not be completed.

10-digit local dialing means that the caller must dial the area code (three digits) followed by the phone number (seven digits) for all local communications.

A network announcement will remind them to use 10-digit dialing the next time. Because this message may disrupt data transmission (Internet, faxes etc.), it reinforces the importance of quickly adopting 10-digit dialing.
Starting May 31, 2023, all local calls will have to be preceded by the area code, otherwise they will not be connected.

This dialing method will pave the way for the introduction of a new 3-digits special number 9-8-8 for mental health and suicide prevention.

When written or printed, the 10-digit telephone number should be visually separated by dashes, spaces or periods in accordance with international standards (e.g., 709 123-4567 or 709-123-4567). The area code should not appear in parentheses since this may lead the caller to believe the area code is optional.

Yes. The 9-1-1 emergency number, where available, will not change in any way and will still require only three digits.

Long-distance calls will continue to be made in the same manner. Simply enter “1” followed by the 10-digit number.

Oui. Le numéro d'urgence 9-1-1 ne change pas. Il comporte toujours trois chiffres seulement.

Non. L’équipement téléphonique reconnaîtra qu’il s’agit d’un numéro local et vous entendrez un message à cet effet.