Internet and Home Phone Support Right at Your Fingertips!
Explore our vast knowledge base for frequently asked questions, troubleshooting methods, guides, articles from our experts, and reference links to find out all you need to know about Xplore. What can we help you with today?
The Answers to Your Questions Are Just One Click Away!
Xplore provides exceptional Internet and home phone services for Canadians all across the country, regardless of where they live. Click through the links below to see how we are making things easy for our customers.
Billing & Account Management Support
Have questions about billing or account management? Check out our support page to find all the answers you need! Read more:
Learn MoreMetro Loop TV Support
Have questions about your Metro Loop TV service? Check out our support page to find all the answers you need! Read more:
Internet, Email, and Router Support
Choosing the perfect Internet package and setting up your hardware shouldn’t be an intimidating task. These helpful links are here to guide you through any questions you may have. Whether it be understanding your new Internet plan, setting up or transitioning your email, or making sure you have the right router - we’ve got you covered.
Learn MoreHome Phone Support
Your home phone is an essential communication service. At Xplore, we recognize the value of low cost and reliability through our Internet-based Home Phone packages. Let us connect your voice to those who matter most. Click through the links below to find what you need to get started and troubleshoot any issues you may have along the way.
Learn MoreAdding & Changing Services
Add even more value to your online experiences with our wide array of add-ons and solutions including Wi-Fi routers, Xplore Home Phone products, Xplore Security Suite, and Xplore Xtra Care. You can also find information below if you need to make any changes to your existing plan.
Popular billing & account management topics
Popular Internet, email and router topics
Everything You Need to Know About Streaming Video
Read morePopular home phone topics
Can’t find the solution or information you are looking for?
Reach out to our expert and 24/7/365 available technical support staff with an email, give us a call at 1-866-841-6001, or start a chat! One of our devoted representatives will help you get the answers you need.
INTRODUCTION OF LOCAL 10-DIGIT DIALING
Starting April 1, 2023, local 10-digit dialing will be introduced in NL & Labrador (709 area code), northern Ontario (807 area code) and the three exchanges of Yellowknife (including Dettah), Behchokǫ̀, and Whatì (867 area code).